Last Updated: November 6, 2025
ChaseUp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Please read this Privacy Policy carefully. By using ChaseUp, you agree to the collection and use of information in accordance with this policy.
We collect information that you voluntarily provide when you:
When you access our service, we automatically collect:
Payment processing is handled by our third-party payment processor, Stripe. We do not store your complete credit card information on our servers. We only retain the last four digits of your card number and expiration date for reference purposes.
We use your information to:
We may share your information in the following circumstances:
We send payment reminders to your clients on your behalf using the contact information you provide.
We share information with third-party service providers who assist us in:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will retain your data for 30 days to allow for recovery, after which it will be permanently deleted unless we are required to retain it by law.
Depending on your location, you may have the following rights:
To exercise these rights, please contact us through the contact information provided on our website.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories and specific pieces of personal information we have collected, and the right to request deletion of your personal information.
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your data based on legal grounds including your consent, contractual necessity, and our legitimate interests.